Meta Chief Executive Mark Zuckerberg believes billions of people will have personal AI agents within the next five years. He predicted that the technology will evolve from simple chatbots into digital assistants capable of helping users manage nearly every aspect of their lives.
Speaking during Meta’s second-quarter earnings call, Zuckerberg said future AI agents will understand a person’s goals and work continuously on their behalf, assisting with areas such as health, finances, careers, relationships and household tasks. He described widespread adoption of personal AI assistants as increasingly inevitable.
“I think that it’s extremely unlikely… that you don’t have billions of people with a personal agent that understands your goals and is just working on your behalf 24/7,” Zuckerberg told investors.
Meta is positioning its messaging platforms, including WhatsApp, Messenger and Instagram, at the centre of that vision. Zuckerberg said these services will become increasingly important as consumers begin interacting with multiple AI agents throughout their daily lives.
Zuckerberg’s comments come as Meta continues to accelerate investment in artificial intelligence infrastructure. The company recently raised its projected capital expenditure for 2026 to between $130 billion and $145 billion, reflecting its push to expand data centre capacity and develop more advanced AI models.
Zuckerberg argued that while coding assistants have emerged as the first successful AI agents because developers are comfortable experimenting with new technology, the next phase of growth will come from consumer-focused agents that require little technical knowledge to use. Meta’s goal, he said, is to build products that work seamlessly for everyday users from the moment they are activated.
Meta has already begun expanding its AI offerings beyond consumers. The company recently rolled out AI agents for businesses across WhatsApp and Messenger, with more than one million businesses now using the tools for customer support and other commercial activities.
The prediction underscores intensifying competition among major technology companies to dominate the emerging AI agent market. Meta is competing with rivals including OpenAI, Google, Microsoft and Anthropic, all of which are developing AI systems capable of carrying out complex tasks with limited human input.
Despite Zuckerberg’s optimism, investors remain focused on the cost of Meta’s AI ambitions. The company continues to commit tens of billions of dollars to AI infrastructure and product development as it seeks to establish personal AI agents as its next major growth platform.
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